Class Package Guidelines
Both private class and group class packages are eligible to freezing for medical reasons and accompanied by a medical certificate from your doctor.
Request for freezing packages should be sent via email to email@example.com including the medical certificate from your doctor, the request must be sent before your package expires.
Freezing may be done only ONCE for each package, with a minimum of 7 days and a maximum of 30 days. Complimentary class packages are not eligible for class extension.